App / Live
These terms set out what you agree to when you access mahkam4d, place bets, or move funds through your account wallet using OVO or Bank Transfer. Access and eligibility depend on local law and are available only in regions where local regulations permit.
When you open an account on mahkam4d and fund it through OVO or Bank Transfer, you enter into a use agreement governed by the terms on this page. These terms cover every action you take on the platform — navigating the sportsbook, accessing slot titles from Pragmatic Play, JDB, PlayStar, or Joker, moving credits between your wallet and game sections, and contacting support. Eligibility is determined by local law in Indonesia. We do not override local regulations. If your region restricts access to online betting services, these terms do not grant you access that local law withholds. We may update these terms when our services change — for example, when payment rails are added or when game content from our studios is updated. The current version is always the version shown on this page. Continuing to use your account after a revision means you accept the updated terms. We do not apply retroactive changes to completed transactions. Your transaction history remains viewable in your account dashboard after login. Questions about how a specific term applies to your account can be directed to our support team through the contact paths listed further down this page.
These terms apply to your registered account, your use of the platform, and any transaction processed through our wallet system. They do not extend to third-party networks, local telecoms infrastructure, or payment processors operating their own service agreements independently.
Terms apply to login, session activity, wallet navigation, and any account action you take after authentication — including switching between the sportsbook, live casino, and slot sections.
Deposits and withdrawals processed through OVO or Bank Transfer fall under these terms for the portion handled within our platform. The payment provider's own terms govern their side of the transaction.
Game content supplied by Pragmatic Play, JDB, PlayStar, and Joker is available through our lobby. These studios supply game titles; their content is subject to our platform terms during your session.
Links or integrations that take you outside mahkam4d — including OVO's own app or your bank's transfer portal — operate under those services' terms, not ours. We are not responsible for their policies.
As an account holder, you have practical options when it comes to your data, your transaction records, and your account details. You can review your full deposit and withdrawal history directly in your account dashboard — every OVO transfer and Bank Transfer processed through your wallet is logged there with a timestamp and status. If your account details are incorrect — name, contact number, registered payment method — you can raise a correction request through our support channel. We process account detail changes after identity verification, following the steps shown in your account settings page. If you have a question about how a term applies to a specific transaction or session, our Indonesia support team can walk through it with you. If you want to close your account, the request path is available through support — we do not require you to navigate multiple screens to initiate it.
Your full transaction log is inside your account dashboard. Filter by date or payment method to find a specific OVO or Bank Transfer entry. No request to support is needed to view your own history.
Submit a correction request to support if your registered name, contact, or payment detail is wrong. Verification steps are shown during the correction flow inside your account settings.
Our support team handles questions about how specific terms apply to your account. Reach out through live chat or email and reference the section you need clarified.
Account closure requests are handled through support. Raise the request, confirm your identity, and we will process it. Any wallet balance must be withdrawn before closure is completed.
For questions about your account terms, transaction disputes, or account closure, use one of the contact paths below. Our Indonesia support team handles policy queries alongside general account help.
Access live chat from the support icon in your account dashboard. Available for account, wallet, and policy queries.
Send detailed policy or transaction queries to our support email. Response times depend on queue; check your account dashboard for the current address.
The account help section inside your logged-in dashboard covers common terms questions and walks through correction and closure steps.
We store account data — registration details, session records, and transaction history — to operate your wallet and comply with obligations in regions where we provide access. Data is not shared with third parties outside of what is necessary to process OVO or Bank Transfer transactions through their respective networks.
Account registration data and transaction records are retained for as long as your account is active and for a period afterward as required by applicable obligations. The retention period is shown in your account settings.
We use session cookies to keep you logged in and functional cookies to remember your lobby position. You can review cookie settings in your browser. Disabling functional cookies may affect how the lobby loads.
We recommend using a unique password for your mahkam4d account and not sharing login credentials. If you notice unexpected account activity, contact support immediately through live chat.
To request a copy of your stored data or ask about how your information is used, contact support by email. Reference 'data request' in your message so the right team picks it up.
These questions cover what account holders most often ask when reading through the terms on this page.
Access depends on local law in your region. These terms apply to any session you open and any transaction you process through your account. If local regulations in your area restrict online betting, those restrictions are not overridden by these terms.
We post the updated terms on this page. If you continue using your account after a revision goes live, you accept the updated terms. We do not apply changes to transactions that were already completed before the update.
Yes. Your complete transaction log is in your account dashboard after login. Every deposit and withdrawal processed through OVO or Bank Transfer appears there with a timestamp, amount, and status. No support request is needed to access it.
Submit a correction request through our support channel. The correction flow in your account settings page shows the verification steps required. We process the update after identity confirmation.
Reach our Indonesia support team through live chat or email. Describe the specific term and transaction or account action you want clarified. Live chat is the fastest path for most policy queries.
You need to withdraw your full wallet balance before account closure is completed. The closure request is handled through support. After you confirm your identity, we process the closure and the wallet is settled as part of that.